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How do I recover a deleted audit?

Modified on Mon, 19 Oct at 5:16 PM

In most cases, a deleted audit cannot be recovered. If the deleted audit was the result of an issue in the APS user interface, please send the complete export file to APS Support via the ISCC Support Centre.

Name	Host	Duration	Description
_fw_crm_v	pilotsupport.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	pilotsupport.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	pilotsupport.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	pilotsupport.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	pilotsupport.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	pilotsupport.freshdesk.com	2 months	Used for user authentication.
wf_order	pilotsupport.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	pilotsupport.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	pilotsupport.freshdesk.com	Session	Denotes which filter is applied for the tickets list.