Certification Process and Requirements (16)
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Which certification is right for me?
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How can I change Certification Bodies?
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Which materials can be certified under ISCC?
ISCC HUB (33)
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How do I get access to the client section?
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How do I edit my registration details?
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How do I log in and register for the ISCC HUB?
Audit and Verification (10)
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What do I have to keep in mind for my audit?
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Do I need ISCC-certified material before the certification can start?
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How do I add new sourcing contacts to an existing certificate?
Training Courses and Events (18)
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Does ISCC have a cancellation policy?
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When will I receive my invoice and registration confirmation?
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Which platform does ISCC use for online training courses?
Union Database (UDB) (56)
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What is the UDB?
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Do I have to use the UDB?
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Are there any training materials or a handbook for using the UDB?
Chain of Custody, Traceability and Mass Balance (12)
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Where do I find information on the requirements related to mass balance?
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Is it allowed to state percentages on sustainability declarations?
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The maximum mass balance period shall be three months (a shorter period is possible). Does this mean that System Users have to sell all certified material within this timeframe?
Revision of ISCC EU System Documents based on Implementing Regulation 2022/996 (v.4.1) (5)
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If an emission factor (EF) is no longer included in the Annex I of the updated ISCC EU System Document 205 "Greenhouse Gas Emissions" (version 4.1), can I use the value from the previous System Document 205 (version 4.0)?
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Can an alternative emission factors be used even if there is a suitable emission factor in the Implementing Regulation (EU) 2022/996 ?
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How do I fill in the updated Sustainability Declaration section on the waste or animal by-product permit number?
GHG Calculations (13)
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Where can up-to-date emission factors be found?
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When dealing with multiple batches of the same material with different sustainability characteristics, how should these batches be accounted for in GHG calculations?
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How does a material's classification as a waste/residue versus a co-product impact the GHG calculation?
Co-digested Biomass Fuels (17)
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What is the correct method for actual calculations of GHG emissions from co-digested biomass fuels?
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Since when is the application of the GHG methodology according to Annex VI, RED II applicable?
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Is calculation of a GHG value per feedstock, as was done in the RED I, still possible?
Logos, Claims and Licensing (5)
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Does a company need to be ISCC-certified to communicate about ISCC-certified materials?
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Is approval required to use the ISCC Banner?
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How can a brand owner be covered under ISCC?